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  • Monogramming is now available

    International Shipping is now available

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INTERNATIONAL SHIPPING NOW AVAILABLE

INTERNATIONAL SHIPPING NOW AVAILABLE

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Welcome

From the very beginning, Parinda handbags, totes and cross body bags have been the choice of smart women with an appreciation of quality, sense of style and eye for value. Given our commitment to affordable, well-made accessories, the Parinda collection continues to offer an ever changing blend of the best in classic and contemporary design.

How can we help you?

+How can we help you?

Answers to often asked questions can be found by following the links at the bottom of this page. If you don't see what you are looking for, send us an email to customerservice@mckleincompany.com and we'll be right back to you.
If you prefer, call 877-625-5346 x 230 to speak to one of our customer care team members.

Operations and sales representatives can be reached at 1-773-235-0600 between 8 am and 5 pm CT.

Shipping

+ Can I expedite my order?

For Next Day and Second Day shipping options, shipping rates will be calculated based on package weight and shipping zip code. Rates will be shown during the checkout process prior to payment. You will be able to change your shipping method prior to placing your order. Expedited orders will be shipped via FedEx. Please note that FedEx does not deliver on weekends. Please allow an additional business day for processing. Please note that orders placed after 1 PM Eastern Time will not be processed until the following business day and overnight orders placed on Fridays will not be delivered until Monday. Unfortunately, orders to Hawaii, Alaska, Puerto Rico, Guam, APO, FPO and P.O. Boxes are not able to be expedited. Any questions?

Payment

+ What payment method can I use?

We accept Visa, MasterCard, Discover and American Express. Debit cards with a Visa or MasterCard logo as well as PayPal. Sorry, no checks or COD.

My Account

+ Why register with Parinda?

We encourage you to create a customer profile. This will enable you to shop faster, track the status of current orders, review purchase history and be included in special offers and member benefits. You can login or create an account by clicking here.

Warranty, Repair or Replace

+ Did you buy your bag directly from us or one of our distributors?

Either way you have a 30 day warranty that covers damage as a result of defective materials or poor workmanship. If this is the case, we will, at our expense, repair or replace your bag.

+ If you bought your bag from one of our distributors.

Each has their own return policy, so check with them first. If, you still have questions or concerns, call us at 877 625-5346 x230. Since we work closely with our distributors, we will be able to help explain their procedures. We might be able to save you a step or two in the process.

+ If you made your purchase on this site

You have two contact options. Are you registered with Parinda? Then just sign in and fill out the service request form.

+ Not registered?

We encourage you to create a customer profile. This will enable you to shop faster, track the status of current orders, review purchase history and be included in special offers and member benefits.

If your request is received between 8 AM and 5 PM CST, Monday through Friday, Customer Service will contact you via email within 24 hours. They will let you know next steps and include a Return Authorization number and shipping instructions if necessary.

+ Not ready to register?

Send an email request with a brief description of the problem to customerservice@mckleincompany.com. Please be sure to attach a photo of the trouble spot.

Whatever contact method you choose, if your request is received between 8 AM and 5 PM CST, Monday through Friday, Customer Service will contact you via email within 24 hours. They will let you know next steps and include a Return Authorization number and shipping instructions if necessary.

+ What is Proposition 65?

Proposition 65 is the California law that mandates the state to maintain a list of chemicals that the state of California has identified that may cause cancer or contain reproductive toxicity. A California Proposition 65 warning label is mandated by the State of California to appear on products sold in California if they contain chemicals on the Proposition 65 list of hazardous substances. Rest assured that McKlein Company materials are in full compliance with federal safety laws and regulations. There is no risk in handling or using the bag for its intended purpose. However, we wouldn't advise ingesting the materials. It is important to mention, that the warning label is required if even a trace amount of any one of the many chemicals on the California Proposition 65 warning list might be present. A complete list of these chemicals can be found at www.oehha.org/prop65.html. General information on OEHHA's Proposition 65 program can be found at www.oehha.org/prop65.html. We hope this information has been helpful. If you have any questions or concerns, please don't hesitate to call Customer Service at 877-625-5346 x 230 or if you prefer customerservice@mckleincompany.com. All of our products have warning labels for Proposition 65 either on their packaging or on the product hangtag: Click Here to see where the warnings are located on Parinda packaging Click Here to see where the warnings are located on Parinda product tags

Return and Exchange Policy

+ Can I return or exchange the bag if I change my mind?

Of course, if you are not completely satisfied with your purchase, you may return the non-defective, unused bag within 30 days from the date it shipped. All hang tags must be attached and packaging must be included.

+ Did you buy your bag from one of our distributors?

Each has their own return policy, so check with them first. If, you still have questions or concerns, call a customer care representative at 877 625-5346 x230. Since we work closely with our distributors, we will be able to help explain their procedures. We might be able to save you a step or two in the process.

If the bag was purchase on this site, you have two ways to arrange for a return or exchange. Are you registered with Parinda? Then just sign in and fill out the service request form.

+ If you made your purchase on this site

You have two ways to arrange for a return or exchange. Are you registered with Parinda? Then just sign in and fill out the service request form.

+ Not registered?

We encourage you to create a customer profile. This will enable you to shop faster, track the status of current orders, review purchase history and be included in special offers and member benefits.

Whatever contact method you choose, if your request is received between 8 AM and 5 PM CST, Monday through Friday, Customer Service will contact you via email within 24 hours. They will let you know next steps and include a Return Authorization number and shipping instructions.

You are responsible for return shipping charges. After a bag passes inspection, returns receive a prompt refund. If there is a difference in price of the exchange, you will be refunded or charged the difference.

+ Not ready to register?

Send an email request with a brief description of the problem to customerservice@mckleincompany.com. Please be sure to attach a photo of the trouble spot.

Whatever contact method you choose, if your request is received between 8 AM and 5 PM CST, Monday through Friday, Customer Service will contact you via email within 24 hours. They will let you know next steps and include a Return Authorization number and shipping instructions if necessary.

You are responsible for return shipping charges. After a bag passes inspection, returns receive a prompt refund. If there is a difference in price of the exchange, you will be refunded or charged the difference.

+ I still have a question.

Contact a Parinda customer care representative at 1-877-625-5346 x 230 or send your question via email to customerservice@mckleincompany.com.